Digital Researcher

What we expect:

• At least 3 years of experience in qualitative and quantitative research focused on processes, products, and digital services.
• High independence in planning and conducting user research and analyzing the results obtained.
• Strong skills and organization in research work, with extensive use of automation and AI tools in the research process.
• Experience in conducting complex research projects covering the full user journey across offline and online channels.
• An ethnographic approach to research work, with the ability to deeply immerse yourself in user contexts.
• Knowledge of Accessibility and the ability to work with people with special needs – critical for our activities in the Accessibility group of the Banking Technology Forum.
• Familiarity with User-Centered Design and Design Thinking methods and techniques, enabling the facilitation of research workshops.
• Willingness to travel abroad and work in an international environment – we conduct research projects in various locations worldwide, including Africa and South America.
• Excellent communication skills in Polish and English at a C1 level – the researcher’s role includes meetings with clients from around the world, presenting reports, and discussing recommendations.
• Experience working with international teams and understanding cultural differences in the context of user research.

What we offer:

• Complex research challenges – projects with a high level of complexity, requiring advanced methodologies and innovative approaches. The opportunity to work on the full user journey in omnichannel ecosystems.
• Inclusive standards – as a member of the Banking Technology Forum, we lead the Accessibility group, providing opportunities to develop research with people with special needs and influence the shaping of industry standards.
• International experience – the chance to work with clients from around the world and conduct research projects in unique locations such as Africa or South America. You’ll gain unique experience in cross-cultural and ethnographic research.
• Unique know-how – EDISONDA has 15 years of experience in diverse projects. By joining us, you’ll gain access to extensive knowledge and the opportunity to collaborate with people who have been responsible for the development of the UX industry in Poland.
• Inspiring community – a team of passionate researchers, designers, and strategists. Thematic guilds, conferences, hackathons, and individual career paths.
• Flexible work arrangements – we are open to hybrid work. We understand the specifics of a researcher’s work – sometimes you need quiet for deep analysis, and other times, a comfortable space for on-site research or creative teamwork.
• Benefits – private medical care, sports card, language courses, fruits, sweets, a comfortable office with prototyping space, the latest equipment, and engaging team-building activities.
• Attractive salary – we offer fair compensation for good work and commitment – up to 12,000 PLN net + VAT (B2B), with the possibility of negotiation depending on experience and skills.

In your application, be sure to include:

• Examples of complex research projects.
• Experience with automation and AI tools.
• Experience in international or cross-cultural projects.